Your privacy is important to EuroSpa Aromatics.  Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

  1. Who We Are

Snyder Manufacturing (doing business as EuroSpa Aromatics) collects, uses and is responsible for certain personal information about you.

  1. Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. EuroSpa Aromatics does not knowingly collect information from anyone under 13 years of age. EuroSpa Aromatics prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. EuroSpa Aromatics will not knowingly collect personally identifiable information from children under 13. If EuroSpa Aromatics learns it has any information or content from anyone under the age of 13, it will delete that information.

    1. The Personal Information We Collect and Use
      a. Information Collected by Us

EuroSpa Aromatics may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails, leave comments on our blog, order a product, fill out any type of form, access private membership pages, or otherwise contact EuroSpa Aromatics via an online form or e-mail. The information collected may include your name, e-mail, address, phone number, online screen name, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website.EuroSpa Aromatics may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns,  help remember and process the items in the shopping cart, understand and save user’s preferences for future visits, and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We will ask for your consent to allow us to use cookies.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.EuroSpa Aromatics or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. EuroSpa Aromatics’ systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet.If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.

b. Information Collected from Other Sources

We also obtain your name, email address, billing and shipping addresses and encrypted billing information from other sources, such as Squarespace, when you make a purchase in our online shop. We also obtain your name and email address from ConvertKit when you sign up for our mailing list.

c. How we use your personal information

EuroSpa Aromatics collects such information in order to send e-mails, fulfill orders, deliver products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

d. Who We Share Your Personal Information With

EuroSpa Aromatics respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.

We do, however, share your name and delivery address details with credit card processors and shipping companies. Our third-party suppliers are Squarespace/Square and UPS. This data sharing enables you to purchase products in our online store hosted by Squarespace, and then deliver the goods you ordered directly to you. Those third-party recipients are based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.

EuroSpa Aromatics may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give EuroSpa Aromatics your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, EuroSpa Aromatics may collect personal identification information from you in connection with optional contests, special offers or promotions. EuroSpa Aromatics will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.

We will not share your personal information with any other third party.

e. Whether Information Has to Be Provided by You and Why

We do not require you to provide any personal data in order to browse our website or online shop. We will inform you when we collect it whether you are required to provide the information to us.

f. How Long Your Personal Information Will Be Kept

We will hold your name, address, and other contact details for 6 years.

g. Reasons We Can Collect and Use Your Personal Information

EuroSpa Aromatics collects and uses your personal information for the following lawful bases: to send e-mails, fulfill orders, deliver products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

h. How We Protect Your Information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

  1. Use and Transfer of Your Information Out of the EEA

This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States.  If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that the United States provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to a  European Commission approved contract as permitted under Article 46(5)  of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. To obtain a copy of such safeguards, please visit https://gdpr-info.eu.

If you would like further information, (see “How to contact us” below.  We will not otherwise transfer your personal data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

  1. Your Rights

If you want to unsubscribe from receiving e-mails from EuroSpa Aromatics, you may do so at any time. Each e-mail from EuroSpa Aromatics includes instructions for unsubscribing from these e-mail communications.

If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your use personal information
  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • Object at any time to processing of personal information concerning you for direct marketing
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your personal information
  • Otherwise restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ .

If you would like to exercise any of those rights, please:

  • Email, call, or write to us
  • Provide us enough information to identify you (e.g., name, account number, user name, email address)
  • Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
  • Provide us with the information to which your request relates including any purchase order or confirmation numbers, if you have them.
  1. Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.

Please note that any comments or information that you post on the website, including the EuroSpa Aromatics blog and social media pages, become public and third parties may use your information. EuroSpa Aromatics is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

  1. California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our website and via email.

Can change your personal information by logging in to your account or contacting us.

  1. Links to Other Sites

You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties.  Any products or services reached through a third-party link are subject to separate privacy policies. EuroSpa Aromatics is not responsible for or liable for any content on or actions taken by such third-party websites.

  1. How to Complain

We hope that we can resolve any question or concern you raise about our use of your information.

If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

  1. Changes to This Privacy Notice

This policy is effective as of May 25, 2018.  We may change, modify or update this Privacy Policy at any time and will notify you of any such changes by email or postal mail.

  1. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@eurospaaromatics.com.

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

  1. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact:

EuroSpa Aromatics
1541 W Cowles St
Long Beach, California 90813
United States

email: support@eurospaaromatics.com
telephone: 800-395-6478

Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).

Last modified on May 25, 2018